VoIP means Voice over Internet Protocol. It is also sometimes referred
to as Voice over IP, Broadband phone or Internet phone service. VoIP is a technology
that allows you to make phone calls using your Broadband connection instead of your
regular phone service.The only requirement for this technology is a fast & reliable
broadband connection, such as WiMax & Fiber. An IPBX, IP Phone and or Soft phone is
used to establish the communication.
What are the key features of
Customer Relationship Management (CRM)
What are the benefits of Econet
Cost effective - VoIP
costs up to 20% less than a traditional telephone call.
Simplified infrastructure - VoIP can be
integrated with your existing telephone system offering extra features such as
Least Cost Routing, CRM, Call forwarding, Extension calling etc.
Reduced operating costs - A VoIP exchange is
based on software rather than hardware therefore it is easier to configure and
Improved productivity - VoIP allows users to
participate in virtual meetings using video conferencing. For example; Eliminate
unnecessary travel costs.
Flexibility - You can take your VoIP number and
even your office extension with you wherever you go.
Convenience - VoIP calls can be routed to your
personal Laptop/PDA using any available Broadband connection while you are out
Mobility - Travel with Your Phone. VoIP uses
broadband so one can use the service anywhere as long as they have a broadband